Product: Holidayphone Sim Card Clear all filters (21 of 21 reviews match)
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I attempted to purchase a SIM card for South Africa approx.2 weeks before our holiday, I received no confirmation of the purchase but the transaction had gone through on my credit card so I assumed all was fine. They assured me the SIM had been sent but it didn't...
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1.0
Product
Holidayphone Sim Card
#1019524
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I will ask our team to send you a free call forwarding number once you have received the SIM Thanks! Best regards, Scott HolidayPhone Support http://www.holidayphone.com.au No sign of the sim as yet, so emailed and tried to look at web page - cannot connect and email...
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1.5
Product
Holidayphone Sim Card
I didn't like
  • Appears to have vanished
#942750
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Unfortunately have been Bly only just found this site after spending $100 AUD. First off SIM did not arrive prior to my departure but they did follow through with a replacement card waiting for me at my hotel in Italy. Unfortunately it has been a litany of disasters...
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1.0
HolidayPhone Cernobbio, Lombardy
Product
Holidayphone Sim Card
I didn't like
  • Defective product
#927047
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Used Holiday phone recently for a trip from Australia to Italy but didn't work and absolutely no response from Holiday phone ( bar automated responses saying they'd get back within 24 hours - which never happened). Rip-off! Request for refund completely ignored. Avoid!!
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Anonymous
Anonymous

I agree after paying £50 to them for a sim card when I went to the Philippines. It never worked on arrival, I had no idea of what my number was, there was no money loaded on t...

1.3
Product
Holidayphone Sim Card
#776615
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Received SIM for Spain before departure and accompanying letter informed that SIM only work once arrived in Spain and no setting-up would be required. However, discovered that PIN was necessary to unlock and having left the card at home having installed the SIM I had...
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1.0
Product
Holidayphone Sim Card
I didn't like
  • Defective product
  • Poor customer service
#703164
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I ordered a SIM card and I gave them my date when I was leaving Australia and that was within the allocated time for my SIM to arrive. Ts&Cs also mentioned that I will be notified by an email when my SIM is shipped I nevere received any emails and contacted them...
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1.0
HolidayPhone Southbank, Victoria County
Product
Holidayphone Sim Card
#687754
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The phase Money Back Guarantee. And " Don't worry , there are not a lot of strings attached " , and "right to cancel my any order without specifying a reason" . Are just a few things they advertise to get your MONEY. There are many companies in Europe and the U.S. ,...
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HolidayPhone
HolidayPhone

Hi, We're very sorry to hear you are unhappy. It's correct that we do have a money-back-guarantee which applies if there is any sort of issue with the SIM-card. You also alway...

1.0
Product
Holidayphone Sim Card
#643733
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I ordered two sims and was only able to get one to work with data, no phone calls could be made. No support, poor instructions, total scam. i lost contact with my 13 year old son who was staying at another family's home and could not reach him based on this issue. I...
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Anonymous
Anonymous

Not everything in life is perfect but, on balance, I think that Holidayphone have delivered here.

Anonymous
HolidayPhone AB

Hi, We're really sorry to hear about your issues and that you felt you didn't get the help you wanted. We always aim to reply as quickly as possible with a solution, unfortuna...

Product
Holidayphone Sim Card
I liked
  • Order placement was smooth
I didn't like
  • Arrogant customer support
#619225
Reply to reviews
They took £19.90 for a sim to use in france. Little did i know the sim was fake and blank. So basically arrived in france and it wouldn't work. 48 hours later i ring them and they told me to send sim back to address IN SWEDEN!!!! for refund (trying to remove any...
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Anonymous
HolidayPhone AB

Hi, We're very sorry to hear that you are not happy with our services and that you had issues with your SIM card! We, of course, want all of our customers to be happy and have...

1.0
Product
Holidayphone Sim Card
I didn't like
  • Are daylight scammers
#613461
Reply to reviews
My vacation was ruined by this company. My sim card was defective, the customer service was horrible and refused to help in any way. When I finally got hold of them (it turns out they are in Europe, NOT a USA company as they pose) after repeated calls and emails, the...
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Anonymous
HolidayPhone AB

Hi, We're very sorry to hear that you've experienced issues with the SIM card you purchased for your holiday. We would like to investigate your issue further as we do have a m...

1.0
Product
Holidayphone Sim Card
I didn't like
  • Defective product
  • Arrogant customer support
#587660
Reply to reviews